Operating Model Design
What changes do you need to make to your operating model?
Operating Model Design focuses on creating the organisational structures, processes, governance, ways of working and cultural settings needed to help you deliver on your growth opportunities. We help you design/refine and implement operating model changes to bring you efficiency and scalability.
Operating Model Design requires pragmatism, every choice has trade-offs, and we work closely with you and your team to make those compromises explicit and ensure the final decision will support the execution on your growth strategy whilst maintaining operational excellence.
How we help with operating model design
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We conduct interviews with key stakeholders to understand the pain points of the current operating model and future state aspirations
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We lead collaborative workshops to work through the key operating model strategic choices for each active growth terrain, pros, cons and inevitable trade-offs
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We co-design the organisational structure, governance framework, capability development and ways of working changes required in each active growth terrain to deliver on the stated growth strategy
The key capabilities we bring to operating model design
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Operating model design expertise across the 9 growth terrains ((e.g. different approaches to funding or governance in build/core vs partner/new)
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Experience implementing new ways of working in established organisations
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Strategic choice design and workshop facilitation
How we’ve helped other organisations adopt a new operating model
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We redesigned the operating model for a large financial services company
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We implemented AI-optimised workflows and new ways of working for a leading retailer to drive improved efficiencies in their core
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We co-designed the blueprint of the innovation function of a leading IT services provider in Saudi Arabia to grow in adjacent and new terrains
Perspectives
